Warranty and Returns
We at EUROPEAN ELECTRIC appreciate your business and know how important it is to get the job done right the first time.
All European Electric products and services sold within the United States are covered under a Limited Lifetime Warranty. Limited Lifetime Warranty applies to the original purchaser and is valid for as long as you own the car. In the case that our product or service becomes defective, European Electric, at its own discretion, will repair or replace the defective part. In the case that the part is not repairable and no direct replacement is available, European Electric will refund the original purchase price, less cost of shipping.
Volvo Instrument Cluster repairs are covered by Limited Lifetime Warranty. If you are outside the USA, Brokerage and customs fees that might be charged by your countries authorities and any shipping expenses are the purchasers sole responsibility.
Limited or Limited Lifetime Warranty will be voided if:
- Parts that are returned and found to be damaged externally will not be replaced or refunded and returned at customers expense.
- Direct evidence that the unit has been tampered with.
- Vehicle has been involved in an accident.
- Natural disasters: Fire, Flood and Lightning.
- Part was removed and installed in another vehicle.
- Vehicle was used in competitive racing.
European Electric liability is limited to the conditions listed above.
Return Policy
If you feel a part or service you purchased from European Electric is not living up to your expectations please contact us at info@europeanelectric.net or 615-330-8279 to discuss the situation.
Return of the part to European Electric will be the sole responsibility of the purchaser. However, if part fails within 12 months of its repair by us, we will provide prepaid return shipping label. European Electric reserves the right to repair or replace the part in question. In the case where part is irreparable and no direct replacement is available, European Electric will refund the original purchase price, less shipping. No other refunds will be given.
European Electric
2004 Adams St.
Tullahoma, TN 37388
info@europeanelectric.net
1-866-281-2414
615-330-8279